Terms & Conditions

Welcome to Noomf.co.uk. By using our website, you agree to the following terms and conditions

  1. General
  • Noomf.co.uk is a UK-based website that sells healthy mushroom supplements to customers in the UK and Europe.
  • Our products are intended for personal use only, and should not be resold or used for commercial purposes without our consent.
  • We reserve the right to modify or terminate our website, products, or services at any time without notice.
  • We are not responsible for any errors, omissions, or inaccuracies on our website, and we reserve the right to correct them at any time.
  • We are not liable for any damages or losses that may arise from your use of our website or products, and we strongly advise you to use our website and products at your own risk.

2. Products and Orders

  • We strive to provide accurate descriptions, images, and prices of our products, but we cannot guarantee that they will be error-free or up-to-date.
  • We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, price errors, or suspected fraud.
  • We may require additional verification or information before accepting or processing an order.
  • We are not responsible for any delays, damages, or losses that may arise from shipping or delivery of our products.
  • We may offer refunds, exchanges, or store credit for eligible products, subject to our discretion and policies.

3. Intellectual Property

  • Noomf.co.uk and its content, including but not limited to text, graphics, logos, images, and software, are the property of Noomf.co.uk and are protected by UK and international copyright, trademark, and other intellectual property laws.
  • You may not copy, modify, distribute, or use any of our content without our express written consent.
  • You may not use our trademarks or service marks without our express written consent.

4. Privacy

  • We respect your privacy and are committed to protecting your personal information.
  • We collect, use, and share your personal information in accordance with our Privacy Policy, which is incorporated by reference into these terms and conditions.

5. Promotions

  • If you plan to use Snapchat or any of Snap Inc.’s products or services for a promotion, contest, or sweepstakes, you must ensure that your promotion complies with all legal requirements.
  • You may not use any of Snap Inc.’s products’ or services’ names, trademarks, logos, or other intellectual property except as necessary to comply

6. Subscription Overview

By subscribing to Noomf, you agree to receive monthly deliveries of our mushroom coffee products. Subscriptions automatically renew every month unless cancelled.

7. Billing and Payment

  • Payments will be charged monthly on the subscription start date.
  • If a payment fails, we will notify you to update your payment details. Subscriptions may be paused if payment is not received within 7 days.

8. Delivery

  • Orders are shipped within 3–5 business days of payment.
  • Noomf is not liable for delays caused by shipping providers or unforeseen circumstances.

9. Refunds and Cancellations

  • Refunds are only provided for defective products.
  • To cancel your subscription, visit your account page or contact our support team at least 3 days before your next billing date.

10. Changes to the Subscription or Pricing

  • We reserve the right to update subscription pricing or terms. Customers will be notified via email at least 30 days before any changes.

11. Privacy and Data Protection

  • We respect your privacy. Please review our Privacy Policy to understand how we collect and use your information.

12. Limitation of Liability

  • Noomf is not responsible for any damages or losses related to the use or misuse of our products, delays in delivery, or other factors beyond our control.

13. Governing Law

  • These Terms and Conditions are governed by UK law. 

 

14. How to cancel your subscription 

  • Log in to Your Account: Visit www.noomf.co.uk and log in to your account.
  • Cancel Your Subscription: Navigate to your subscription settings and follow the instructions to cancel.

Alternatively, you can email our support team at support@noomf.co.uk. Please allow up to 48 hours for your cancellation to be processed.

Important: To ensure a smooth cancellation, please submit your cancellation request at least 7 days before your next renewal date.